Hey Ambitious dentists!

I hope you had a wonderful holiday! Can you believe there's only a week left of 2018?

We have a really great SYDP episode for you today, with our previous star guest Kiera Dent rejoining the show sharing how to optimize your dental practice.

But first, to address the elephant in the room.

You may have noticed it's been relatively quiet on the podcast front this year. I've received dozens of emails asking about the pause of the show, and I couldn't be more grateful for the continued support.

As you know, I always try to tell things how they are (the good and bad) of running a podcast, and the truth is, I felt the quality of our latest episodes didn't bring as much value as I knew they could. Nothing against our amazing guests of course, but I decided to take some time with my team to reflect on how we can continue delivering incredible value to you, our SYDP listeners.

The podcast isn't going away anytime soon, but we have decided to experiment with a quality not quality approach. We'll be sharing a new episode if and only if we know it's an absolutely fantastic use of your time. On occasion, we'll revert to our once a week schedule, but throughout 2019 we might only publish an episode or so a month. Ultimately, I know how valuable your time is and want to ensure every episode is both actionable and insightful first and foremost.

With that said, we have a handful of amazing interviews coming up over the next few weeks that I know you'll love.

Here are a few things you'll discover in today's episode

• The most common reasons dental practices hit a plateau in growth and how you can overcome them.
• The three things that make or break a front office phone call.
• Why you should rethink the KPI's, you're focusing on to start the new year.
  The latest research on how we communicate both in person and on the phone.
• Why having confidence in your patient diagnosis can transform your practice virtually overnight..
  
  And much more.
  
  I really hope you enjoy my latest interview with Kiera Dent. And I’m excited to be sharing more interviews with the SYDP in the New Year!

When starting your dental practice, the list of things you “need to do” is virtually endless. You need to hire your first employee. You need to setup your website. You need to find the perfect office location.

And in all the chaos of getting things up and running, many dentists neglect one of the most important components of successful dental practice.

Human Resources.

Which is a huge mistake.

While HR can often be complicated and overwhelming, the truth is, not having the right foundation can really come back to cost you and your practice. There are plenty of things you can put off for later, but HR is not one of them.

Today I’m excited to sit down with Chris Lessard of CEDR HR. Chris is a California barred attorney and knows a thing or two about how to handle HR and successfully grow your practice.

Chris and I met at a CE event a few months back and I just knew I had him on the show. His day to day role involves advising dental practices all across the country about their specific HR needs.

Here are a few things you'll discover in today's episode

• How HR” affects virtually every part of your dental practice.
• Chris’s definition of HR and why it’s important.
• The secret to avoiding costly “HR landmines” that could derail your practice.
• Why it’s so hard to remain compliant in today’s fast-paced dentistry world.
• Common mistakes new dentists make when making their first hires…

And much more...

If you’re feeling a little overwhelmed with HR, you definitely won’t want to miss today’s episode.

Now here’s my interview with Chris Lessard from CEDR HR. Enjoy the interview!

Hello ambitious dentists,

Have you ever been to a conference or event and have just one speaker blow you away? Not just because of their knowledge of the subject, but their stage presence as well?

While recently attending a course by my friend Jayme Amos, I had the pleasure of hearing Teresa Duncan take the stage and share everything she knew about dental insurance.

And she was that one “amazing” speaker for me.

As a dental CPA, I’m certainly not an expert when it comes to dental insurance, and I found her speech to be both informative and easy to understand. And I knew I just had to bring her on the show.  

It’s definitely an interview you don’t want to miss.

Here are a few things we cover on today’s show.

• What Tersea learned from being both an office manager and dental assistant.
• The biggest mistakes most dentists make when it comes to insurance and the steps to avoid them.
• The bad habits you can’t afford to have your office managers have.
• How to identify an all-star employee.

And much more.

If you’ve been wanting to figure out the insurance game to start the new year, this interview is for you.

Now here’s my interview with Teresa Duncan.

Hello, ambitious dentists,

Whether you’re just starting your dental practice career, or have been growing your practice for a while, you probably have experienced the many ups and downs that come with being a practice owner.

And the truth is, it’s not easy.

As we’ve said many times here on SYDP, there are some things dental school just doesn’t teach you… which is why I’m excited to have today’s guest Dr. Shakila Angadi on the show.

Right out of dental school, Dr. Shakila quickly realized that things don’t always go according to plan and today she shares what she has learned.

If you have some spare time while you’re preparing meals or out and about shopping, give the interview a listen.

Here are a few things you'll discover in today's episode

• How to be both “successful” and “happy” while still growing your practice.
• The mindset habits most successful dentists have.
• How to deal with setbacks and quickly get back on track.
• Why investing in your emotional intelligence has such a high ROI.

And much more.

If you’ve recently found yourself frustrated most days when you go into the office, this episode is definitely for you.

Happy New Years ambitious dentists! I hope you were able to finish 2017 on a strong note, and are ready for a great new year!

To kick off the show in 2018, I’m excited to welcome two-time guest DR. Graham Dersley back on SYDP. He’s seen some incredible success since he was last on the show and continues to build the ever popular Practice on Fire community.

I think you’ll find his approach on how to build a successful dental practice perfect for starting the new year strong.

Here are a few things you'll discover in today's episode

• Why improving the quality of your patients should be a top focus in 2018.
• Dr. Graham’s “ideal patient” and why you should know yours.
• How just a slight tweak in your marketing strategy can improve your bottom line.
• The secret to leveraging the 80/20 rule successfully in your practice.
• Plus much more.

If you’re looking to start the year with a positive mindset and clear goals, you won’t want to miss today’s interview.